Traitway is committed to protecting and respecting your privacy and the privacy of your data. We want your trust and confidence. This policy sets out what personal data we collect from you, or that you provide to us, and how it is used, and how we keep it secure. Please read it through carefully and if you have any queries contact us.

Purposes of Use

Your information will NOT be sold, exchanged, or given to any other company without your consent other than for the purposes below:

•     To provide our products and services, plus renewal notices and invoices
•     Improve service allowing us to respond to requests and provide support
•     Send periodic emails, including telling you about our products and services
•     Investigate reported issues or work on development requests.

Processing of Data

We process your personal information to deliver, improve, update, and enhance the services we provide under the terms of your development and support agreements.

We may also contact you directly with offers for additional services we think you’ll find valuable if you provide consent. The foot of the communication email will state how to withhold your consent.

Third Party Hosting, Serving and Storage

Traitway may contract with a variety of third party suppliers/providers/vendors/social networks from time to time, to provide for our hosting, authentication, serving, storage and telecommunication needs, etc., including without limitation storage of our users personally identifiable information. Traitway shall not be responsible or liable, and hereby disclaims all responsibility and liability, for culpable (including without limitation negligent) acts or omissions by its third party suppliers/vendors.

Use of Cookies

We use cookies and related technologies on our website. Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalize the website. Also, cookies may also be used to track how you use the site to target ads to you on other websites

Data Retention

We follow generally accepted standards to store and protect the personal information we collect, both during transmission and once received and stored, including utilization of encryption where appropriate.

The personal information is retained for no longer than is necessary to provide the services you have requested and thereafter for legitimate legal or business purposes including:

•     required by law, contract, or similar obligations applicable to our business operations.
•     for preserving, resolving, defending, or enforcing legal/contractual rights
•     maintaining adequate and accurate business and financial records

Withdrawing Consent

You can withdraw consent to any use we make of your personal information by following the Contact Us instructions at the foot of this Privacy Policy. However, you cannot withdraw consent for processing necessary to provide a service you have requested unless you also ask us to no longer provide the service.

How we keep your data safe

We do not sell or otherwise provide your personal information to third-parties for marketing purposes.

Changes to our Privacy Policy

If we make material changes to our privacy policy we will publish a notice via our website and inform you via email.

Access to Personal Information

You have a right to request access information held about you. We will respond within 30 days and return your information in an industry-standard format.

Contact Us

If you have any inquiries, questions regarding our privacy policy, or wish to withhold consent, please contact us. We will respond within 30 days.